Colestin Caprines Goat Milk Soap - Ordering Information

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About Colestin Caprines

Soap Products | Pricing | Payment | Shipping | Our Quality Guarantee
Our Customer Privacy Policy | Notice To Prospective Retailers

How To Order: You have choices. You can:

use our Mail-In Order Form (PDF)
(PDF-format version - 1 page - requires Adobe Acrobat Reader software, which you can download for FREE if you don't have it.)

For conventional mail ordering.

OR:

email us your order (email us at: colestincaprines@starband.net).

This allows us to check our current inventory and confirm with you that your choices are available. We can also answer any questions that you may have. Unless you are a repeat offender in good standing, we will still need to receive your payment via conventional mail before we ship your order. We will have your order ready to ship, so it can be sent upon receiving payment.

AND:

View (and Print) our Shipping Rates Schedule (PDF)
(PDF-format version - Printer-Friendly, 1 page)

You will need to add the estimated shipping cost to your order's total.

SOAP PRODUCTS:

We welcome mixed orders of single bars in any combination of fragrances. Using our order form, simply list your soap fragrance choices under "single bars," followed by the number you wish for each fragrance. (See the Soap List Index for a complete list of all fragrances.)

Imprinted with our logo, our prepared gift-boxed sets each contain 3 (three) bars of soap, from within the following categories: Wood, Garden, Citrus, Spices, Special Blends, & Unscented. (See Gift-Boxed Sets for fragrance lists within these categories.) On the order form under Gift-Boxed Sets, specify "prepared sets" followed by the scent category or categories you wish, and then the number of boxes of each that you wish.

You can also customize your own gift-boxed sets, with any 3 (three) soaps each of your choice, from our entire list of fragrances. On the order form under Gift-Boxed Sets, specify "custom choices," and list your fragrance choices for each set, followed by the quantity you wish for each customized set.

The particular fragrances in each gift-boxed set are listed on the bottom of each box. NOTE: scent labels for Experimental soaps are often handwritten, until we determine that there is enough interest to add a new scent to our regular inventory, with printed labels.

PRICING: (Regardless of the date posted for the last website update on our home page, the prices posted here are good and will be honored:)

Single Bars (approx. 3 ounces each): $3.25 each.

Our Quantity Discount: Every 12th bar is FREE!
(12 bars for the price of 11, for $35.75).

(Applies to individual bars only.)

Gift-Boxed Soap Sets (with three soaps of your choice each): $11.75 each.

Our Quantity Discount: Every 4th Gift-Boxed Set is only $8.00, or 4 Gift-Boxed Sets for $43.25.

PAYMENT & OUR PAYMENT POLICY:

All orders must be pre-paid. Check or money order only, in U.S. currency. We welcome orders by email and phone, as well as by conventional mail, and we are always happy to discuss an order with you, but in any case we must receive payment by conventional mail prior to shipping an order.

We do NOT currently accept charge cards. (Here's why.) Thank you for your understanding.

SHIPPING:

Rates:

See our Shipping Rates Schedule to determine your shipping costs (PDF format).

Regular shipping turnaround time from time of receipt of your order is within 48 hours.

If you are sending gift-boxed sets to different addresses, we will need additional postage to cover your shipping requests. Add postage for each separate address based on the total cost of soap being shipped to that address. If you would like assistance in calculating multiple address orders, please contact us - we are happy to help.

Due to geographic proximity, we normally use the U.S. Postal Service. If you need an order to be shipped via U.P.S. or another carrier, please let us know this. Please note that additional shipping charges may apply.

OUR QUALITY GUARANTEE:

We stand behind our product. Colestin Caprines has an automatic exchange/refund policy.

All of our merchandise comes with our quality guarantee: if one of our products doesn't meet your expectations for any reason, we will, at your request and at our cost, exchange the merchandise for either new merchandise, an alternate same-priced product of your choice, or a hassle-free, no-questions-asked, refund of your money.

The cost of shipping for returned items will also be refunded, or at your request will be compensated to you, as part of a product exchange, with additional merchandise that adequately (but not excessively) covers any shipping expense incurred to you as a result of your receiving any defective product(s) from us.

OUR CUSTOMER PRIVACY POLICY AND CONFIDENTIALITY STATEMENT:

We request your personal information ONLY for the purpose of processing your product order. Your personal and/or personally identifying information is held completely confidential by us. For further information, please review our Privacy Policy.

Please do not hesitate to contact us directly, if you have questions about our soap, or would like to discuss an order.

CONTACT INFORMATION:

Colestin Caprines, Inc.
P.O. Box 1197
Ashland, Oregon
97520

(541) 821-8291

E-mail us! Email address:

colestincaprines@starband.net

We appreciate your interest in our soap products.

Thank you for visiting us online!

NOTICE TO PROSPECTIVE RETAILERS:

We are intent upon pleasing our customers, and will do our utmost to meet your wishes and special requests. However, we have a few caveats.

All of our products are wrapped and sealed with our own Colestin Caprines logo. We are not able to accommodate special label requests, nor will we remove our label for the purpose of our products being sold under another person's or company's label.

Please observe that, while we very much appreciate everyone's interest and creative ideas, we cannot alter our soap recipes to create alternative soaps than those that we offer here.

If you are a retailer interested in carrying our soap products, please contact us for details. We welcome your inquiries!

Thank you for your interest in Colestin Caprines Goat Milk Soap.