How To Order
You have choices. You can:
Use our Mail-In Order Form
for conventional mail ordering:
(PDF-format, 1 page - Requires Adobe Acrobat Reader software, which you can download for FREE at: http://get.adobe.com/reader/.)
us your order and conventionally mail a check
(email us at: firstname.lastname@example.org or email@example.com.)
This allows us to check
our current inventory and confirm with you that your choices
are available. We can also answer any questions that you
may have. Unless you are a repeat offender in good standing,
we will still need to receive your payment via conventional
mail before we ship your order. We will have your order
ready to ship, so it can be sent right away upon receiving
NOTE: Please CHECK
WITH US FOR CURRENT AVAILABILITY prior to ordering if
your order includes any Limited quantity or Discounted ("Seconds" or '"Craft Fair Casualties")
We try to keep our posted inventory up to date and fill
orders "first come, first served" but if a Discount
Special sells out and we have not confirmed with you that
we have it before you send payment, we will not be able
to fill that part of your order.
If this happens, we will try to contact you to let you
know, so that you can consider any available alternatives;
if that does not work out, we will either return your payment
or will issue a refund for that part of your order.
Rates: See our
Shipping Rates Schedule (below) to determine your shipping
costs, and for additional information about your shipping
options. You will need to add the Shipping cost to
your order's total. Again, you have two options:
those of you who would like to keep your postage costs as
low as possible and save money: We
have developed a Shipping Rates Schedule in order to give
you as accurate and low a shipping price as possible. For
a few extra minutes of your time to look up the exact postage
for your order, you may be able to save several dollars.
To use the Shipping Rates Schedule this way, you'll need
to know your Postal Zone. (These Postal Zones are relative
to our shipping location in Ashland, Oregon; lower-numbered
zones are closer; higher ones are farther away.)
easily determine your Postal Zone using our Postal Prefix
Lookup chart. (PDF-format, Printer-Friendly, 2 pages, opens in a separate window.)
This table has postage amounts and information on shipping options.
Do this first, then go to the Shipping Rates
Schedule (PDF-format, Printer-Friendly, 2 pages, opens in a separate window) with your Zone number to find the correct postage
amount for your order.
Shipping Method: Due to geographic
proximity, we normally use the U.S. Postal Service. If
you need an order to be shipped via U.P.S. or another
carrier, please let us know this. Please note that additional
shipping charges may apply.
To Multiple Addresses: If you are sending
gift-boxed sets to different addresses, we will need additional
postage to cover your shipping requests. Add postage for
each separate address based on the total cost of soap
being shipped to that address. If you would like assistance
in calculating multiple address orders, please contact
us - we are happy to help.
Order Processing Time: Regular
shipping turnaround time from time of receipt of your
order (including your payment) is within 48 hours.
We welcome mixed orders
of single bars in any combination of fragrances. Using our
order form, simply list your soap fragrance choices under
"single bars," followed by the number you wish for each
fragrance. (See the Soap List
Index for a complete list of all fragrances.)
Imprinted with our logo, our prepared
gift-boxed sets each contain 3 (three) bars of soap, from
within the following categories: Wood, Garden, Citrus, Spices,
Special Blends, & Unscented. (See Gift-Boxed
Sets for fragrance lists within these categories.) On the
order form under Gift-Boxed Sets, specify "prepared sets"
followed by the scent category or categories you wish, and then
the number of boxes of each that you wish.
You can also customize your own
gift-boxed sets, with any 3 (three) soaps each of your choice,
from our entire list of fragrances. On the order form under Gift-Boxed
Sets, specify "custom choices," and list your fragrance
choices for each set, followed by the quantity you wish for each
The particular fragrances in each gift-boxed set are listed on
the bottom of each box. NOTE: scent labels for Experimental soaps
are often handwritten, until we determine that there is enough
interest to add a new scent to our regular inventory, with printed
Prices as posted here are guaranteed only through September 30, 2016, our most current price expiration ("good through") date.
Prices may be adjusted if your order is mailed after this price expiration date. Please note that we are unable to honor previously posted (outdated) prices.
Our prices increased in 2014 after remaining unchanged
for the previous five years. The current prices do not provide for increased
profit, but merely allow us to cover our own rising costs of production
external to our own operations. Those cost increases, while minimal
and incremental, add up, compelling us to finally
raise our own prices:
Price per single bar - approx.
3 ounces each: $3.50 each.
Discount: Every 12th bar is FREE!
(12 bars for the price of 11, for $38.50 - instead of
$42.00). (Applies to individual bars only.)
Gift-Boxed Soap Sets:
Price per gift set, each set with three soaps of your choice: $12.50 each.
Please note that
the cost of our gift-boxed sets is a bit higher than the
cost of three single bars, to provide enough for
the extra cost of shipping these. Except for this, we simply pass
along, with no increase, our own cost for the logo-imprinted
Our Quantity Gift-Boxed Set Discount: Every 4th (fourth) Gift-Boxed Set is only $9.00 (you save
the cost of the "12th" bar, i.e., save $3.50), or 4
(four) Gift-Boxed Sets for $46.50 (instead of $50.00).
"Seconds" bars, when available
(as listed below), are $2.50 each (Save $1.00). "Seconds" bars may weigh slightly under
the standard 3.0 ounces after they cure or may have a small
nick or shape imperfection that renders them unacceptable
to our quality-control standard. These may still make good
gifts for some and are fine for personal use, so are a good
bargain at a dollar off.
"Craft Fair Casualties" bars,
when available, are $3.00 each (Save $0.50). These bars are regular bars but their wrappers have some
wear and tear or fading, etc., from being toted around to
various craft fair events. Rather than spend the extra time
and paper (read: waste) to re-wrap and re-label them, we
are offering them "as is" at a discount. They
can still make good gifts for those who won't mind the outer
appearance and are fine for personal use, so this is another
way to economize.
All orders must be pre-paid.
Check or money order only, in U.S. currency. We welcome orders
by email and phone, as well as by conventional mail, and we
are always happy to discuss an order with you, but in any case
we must receive payment by conventional mail prior to shipping
We do not accept
charge cards at this time. (This is soon to change; see Online Ordering.)
Meanwhile, thank you for your patience.
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OUR QUALITY GUARANTEE:
We stand behind our product.
Colestin Caprines has an automatic exchange/refund policy.
All of our merchandise comes with
our quality guarantee: if you receive a defective product, an incorrect item, or you simply wish to return an item, please let us know right away. We will exchange any returned item for either new (replacement) merchandise,
an alternate same-priced product of your choice, or a hassle-free,
no-questions-asked, refund, provided that we receive your return within 90 days of purchase (excludes "CFCs," "2nds," or other clearance-priced items).
The cost of shipping for returning
any defective or incorrect item will also be refunded, or at your request will be compensated
to you with other in-stock merchandise, the value of which covers the shipping
expense incurred to you as a result of your receiving and returning any
defective or incorrect product(s) from us.
We request your personal
information ONLY for the purpose of processing your product order.
Your personal and/or personally identifying information is held
completely confidential by us. For further information, please
Please do not hesitate
to contact us if you have questions about our soap or would
like to discuss an order.
information is listed on our Home page as well as on our Mail-In Order Form.
We appreciate your interest
in our soap products.
Thank you for visiting us online!
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NOTICE TO PROSPECTIVE RETAILERS:
We are intent upon pleasing
our customers, and will do our utmost to meet your wishes and
special requests. However, we have a few caveats.
All of our products are wrapped and sealed with our own Colestin
Caprines logo. We are not able to accommodate special label
requests, nor will we remove our label for the purpose of our
products being sold under another person's or company's label.
Please observe that, while we very much appreciate everyone's
interest and creative ideas, we cannot alter our soap recipes
to create alternative soaps than those that we offer here.
If you are a retailer interested in carrying our soap products,
please contact us for details. We welcome
Thank you for your interest in Colestin Caprines Goat Milk Soap.